Some hosts are threatening to strike, while others are plotting ways around Airbnb’s new restrictions. Guests, meanwhile, are celebrating.

AIRBNB HOSTS ARE melting down over a new policy banning them from making guests complete tasks that “would typically be performed by a cleaner,” like “stripping the bed, taking trash offsite, or washing and putting away dishes.”

The change, which applies to all bookings made on or after November 20, quickly sparked outrage after it was announced in an email to Airbnb hosts on Wednesday. Many began fuming online about losing the right to make their guests clean up after themselves.

“As hosts, we have a responsibility to protect our investments, our homes, and, in many cases, our personal living spaces,” one person wrote in Airbnb’s official forum for hosts. “The problem is that Airbnb increasingly expects hosts to accept the risks while limiting our ability to protect ourselves.”

  • GrackleBirb@lemmy.ca
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    12 hours ago

    Who’s taking the trash out now dumbasses? Not me. You deal with the insane rules of your strata. Not my problem boo. (I also think AirBnB is an evil model and wouldn’t use the app but…I could not resist)

  • 0x0@lemmy.zip
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    20 hours ago

    Strike? Against whom, yourself? You’re the boss.
    This must be murica, hereabouts no guest will do any cleaning.

    • HobbitFoot @thelemmy.club
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      18 hours ago

      They’re technically independent contractors with some of their own capital. What makes them different than an Uber driver or a truck owner-operator is the amount of capital required to do their job is a lot higher and they generally don’t need to do as much labor.

      • tigermountain@lemmy.world
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        20 hours ago

        Exactly. If the hosts were able to both make guests clean up after themselves and charge a cleaning fee then the cleaning fee was just a money grab.

        • DrSoap@lemmy.world
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          4 hours ago

          I rented an airbnb, my one and only time, where the host had an insane list of chores. For context: This was during the pandemic and it was me and my two best friends who just wanted to get out of NYC for the night to get some fresh air. I cooked at home and packed dinner, so we didn’t use the kitchen. We didn’t drink. We had a quiet movie night, enjoyed the trees and each others company and then went to sleep.

          The next morning, I personally wiped the counters, wiped the fridge, took out the trash, stripped the beds, refluffed the couch, swept the fireplace… the works. I literally woke up 2 hours early to get all this cleaning done. They had a cleaning fee on top of all these chores, which I felt was odd, but it was a new experience for me so I went with it. I am big on rules and respect so i sincerely cleaned to the best of my ability.

          After I posted a positive review of their home, they put up a review of me within seconds claiming I trashed the place. They were vying for an additional charge for me leaving the place messy. They said their cleaning lady called to complain about how I trashed the house. I messaged asking what they were talking about, absolutely confused, and they gave me a list of how I trashed their house.

          1. There were crumbs on the counter. I know I wiped it, but let’s give them the benefit of the doubt, maybe i missed something.
          2. They said one of the blankets was a little damp. After asking the other girls, I think my friend briefly sat on the bed after she took a shower. I had stripped the bed so this was a blanket in the hamper they were complaining about that should have been going to be washed. I didn’t notice anything damp when I stripped her bed, but we were trying to rationalize the complaint while we were all talking about it after.
          3. The back of one of the couches had a smudge on it. It was allegedly charcoal from the fireplace. I didn’t see a smudge, it was just me and two girls and none of us touched the back of the couch. I don’t know where this came from. You can’t see the back of the couch in any of the photos I took, and I can’t 100% guarantee nothing happened but none of us had any reason to touch the back of the couch and I was the only one to sweep the fireplace (which was full of ash from the previous people but it was on their ‘house rules’ to leave it clean and I was worried we’d be charged so I swept it)

          They hosts wanted to charge me a $500 additional cleaning fee for the “trashed” house. I had after pictures of the condition i left it in and nothing came of it, so I think Airbnb said they didn’t have a case, but I never used airbnb again.

          It cost more than a hotel would have in the area. Such a scam.

  • octobob@lemmy.ml
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    22 hours ago

    “striking” would imply they were performing any work in the first place lmao

  • callouscomic@lemmy.zip
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    23 hours ago

    What the fuck do hotels do?!?! Fuck landlords of all types. Entitled twats. Fuck right off. Glad I never use these. Just do a fucking hotel. An actual business. Not these craigslist-ass half-assed supplementing someone else’s overpriced mortgage and bad financial decisions.

    • kent_eh@lemmy.ca
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      12 hours ago

      Exactly. If you’re going to pretend to be a hotel, then you have to act like a hotel.

    • MithranArkanere@lemmy.world
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      20 hours ago

      Hotels, motels, boarding houses, albergues, inns, resorts, serviced apartments, and actual freaking B&B…

      All of those are good for the economy to varying degrees; the smaller the business and the less corporate they are. Airbnb is just corporate leeching without any benefits.

  • melfie@lemmy.zip
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    22 hours ago

    I remember renting vacation houses and cabins a few times before AirBnB got big from smaller companies. That was way better because it worked more like a hotel where they actually had cleaning staff and other staff. It was much nicer stopping by an office, checking in with an actual human who is professional and courteous and getting a key, as opposed to dealing with shitty tech bros and slum lords both trying to get maximum profit while doing the bare minimum.

  • billwashere@lemmy.world
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    24 hours ago

    I’m not going to do anything at an Airbnb that I wouldn’t do at an actual bend and breakfast or normal hotel room.

    These owners are making money off of me. I’m not doing their damn chores for them. “Protecting your investments“ does not include taking out the fucking trash and stripping the bed.

  • Dry_Monk@lemmy.world
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    1 day ago

    A different self-described host declared that going forward, the kitchens in their rentals will be “stripped down to only bare essentials.”

    You think your Airbnb kitchen is currently well equipped?! 😂

    I actually travel with a mini sharpener to make Airbnb knives usable.

  • Shanmugha@lemmy.world
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    1 day ago

    They tried to run hotels without running hotels and are surprised maintenance and cleanup is on them, not guests? Wow, I am shocked

    • Scrollone@lemmy.zip
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      1 day ago

      Exactly. Finally some sane choices by Airbnb.

      But I wonder what’s the real reason, because no company is so nice towards final customers. Maybe Airbnb saw a decrease on booking on their platform because people are rightly fed up with that bullshit and they just prefer hotels.

      • ubergeek@lemmy.today
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        23 hours ago

        It’s because bookings are down. Even Marriott offers full house rentals, that operate the exact same as their hotels, minus the free breakfast (And sometimes light dinner that some hotels offer).

  • trolleyfuckergirl@lemmy.world
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    1 day ago

    All AirBnBs do is buy up affordable housing and convert it into passive income. It’s one of the main reasons we have this major housing crisis today