Find me the real world use cases of it replacing people for cheaper. You can’t, they don’t exist right now, it’s all cover for layoffs to happen while keeping stonk price high.
Shhh, you are not supposed to know that…
Receptionists and call centers. Really, I have first hand experience.
The ai is infinitely patient, can handle infinite calls at once. The caller experience is often higher because they don’t have to wait on hold or get a call back, it’s getting better at solving harder problems.
This is probably a good thing as these tend to be shit jobs with high turnover. Dealing with angry people for hours on end isn’t great for anyone long term.
AI as customer service is shit. I wasted an entire day waiting for an electrician to show up while the clanker I was texting to kept reassuring me the techs were on the way. They were supposed to arrive at 4 and by the time I gave up on the company it was 10. It turned out it never even alerted the techs to show up at my property. Humans are way better even if you have to wait for them to call back, they can be held accountable at least.
Hasn’t happened yet. India actually has filled more call center jobs lately.
I’m literally building it and selling it. Tens of thousands of calls per day.
Receipts please
I’m not going to deanonymise myself, or show call logs that would reveal PII like phone numbers or names. So I get the feeling there’s nothing I’d be willing to show you that you’d be satisfied with, unless you really do just want to see anonymised call logs, but that would be just as easy to spoof as to actually print.
I am not trying to get into an internet feud about whether you’re right or not, I legitimately am interested in seeing proof that AI is replacing human workers, while providing the same or better product for cheaper.
I have heard a thousand supposed stories, but when you get into the data it all ends up being marketing ploys that vanish like a mirage on any kind of research.
I don’t care if it’s your call center thing or something else. I have been looking for this and asking in different places for examples and haven’t found any. It’s not even just my AI skepticism that’s pushing my curiousty, I would love to know what to actually invest in if any of this did work.
I have yet to use AI to solve any actual problems faster than I could have solved them myself because I am constantly to having to go back and check every aspect of its work.
It’s very good at small changes where you just can’t find the documentation, huge timesaver for such things.
“This category was down by 0.2% from May of 2024 to May of 2025, a tiny drop, but one made more notable by employment in general trending up 0.8% in the same time period.”
So it just dropped enough for the people deploying ai to realize it sucks and people are cheaper and better. Jeez media really likes to write the headline that keep the advertisers happy.
Actually most job growth has been in Healthcare, a field that is very resistant to AI right now. So if you remove that I think the trend is even less significant (and probably not anything that holds up to much scrutiny).
All of capitalism is keeping advertisers happy. Advertisers and shareholders.
Maybe we should switch to co-ops and employee-owned companies to fix that bullshit
Worker owned means the employees are the shareholders. Might not do layoffs but still plenty of reason to chase excessive profit in other ways.
Co-ops might work. Consumers as the owners.
You’re forgetting that people don’t like disruption in their lives. Seeking short term profits ends up causing disruptions, so employee-owned companies are disincentivised to seek short-term gains, though it’s still technically possible.
Another thing to note is that most employee-owned companies have a disbursement periods where it takes years for an employee to have a full stake in the company.
Having a mix of beneficial strategies would be best imo. Co-ops are better for servicing a single community, while employee-owned can scale up better.
Interesting to speculate how many of these are “Bullshit Jobs”, which arguably are the only ones AI is capable of replacing. While this may suck in the short term (especially for USians and others without a decent social security net), in the long run it may lead to more fulfilling work.
Two studies found that while Graeber claimed that an increasing number (from 20-60%) of all jobs are useless, less than 8% of European workers reported feeling that their job is useless, and those numbers are declining rather than growing. Additionally, European essential workers like garbage collectors or janitors more often felt like their jobs were useless than people in jobs classified by Graeber as useless. The studies concluded that Graeber’s theories are insufficient to explain why workers feel their jobs are not socially useful and that toxic work culture and bad management were better explanations for those feelings.
This category was down by 0.2% from May of 2024 to May of 2025, a tiny drop, but one made more notable by employment in general trending up 0.8% in the same time period.
Correlation much?
Comparing a trend in a category expected to be affected by AI, to general employment doesn’t mean the drop is because of the expected reason. Could be those businesses are suffering job losses for other, more mundane reasons.
Hopefully the AI bubble will slowly lose air instead of popping all at once and we won’t have a devastating crash.
Maybe?
As a generation that has experienced several once in a lifetime events. Lol. Lmao even.
- Mass layoffs due to AI.
- Economy crashes due to AI bubble burst.
- Businesses collapse because AI can’t replace the people that got replaced, especially in the long term
- Economy sucks so there’s no money to hire the people who lost their jobs
- War and climate change get worse and affect the nouveaux poore more than ever before
- A huge volcanic eruption or meteor hit causes local deaths somewhere and worldwide catastrophe
- Half-Life 3 releases, but nobody has money or hardware to play it
- Aliens invade
- Economy goes wild with some stupid new tech.
At least HL3 gets made. There’s the silver lining here.
I have to say, this is definitely right otp
