• Xella@lemmy.world
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    22 minutes ago

    I love when Ai is trained on PHI lol. I hope this becomes a HIPAA nightmare. My company puts limited phi into Jira when a ticket is required to fix a record, I’m sure many others do the same.

  • Thoralf@discuss.familie-will.at
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    9 hours ago

    20 years ago Atlassian was a dynamic and pretty cool company.
    JIRA was fun to use and in Confluence you could edit pages in markup directly.

    It’s gone downhill ever since.

    Now Atlassian is just another slop fest and I hope that people finally leave this crap behind.

    • phutatorius@lemmy.zip
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      5 hours ago

      Funny, I remember first using Atlassian almost 20 years ago and finding both JIRA and Confluence amateurish, inconsistent dog’s breakfasts. It’s a bad idea to let your business IT people whoose your dev tools.

  • ChicoSuave@lemmy.world
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    15 hours ago

    My Jiras are going to train the clanker wrong. And not on purpose, they are just blank descriptions with due dates that are bookmarks for projects. Clankers can’t even handle sarcasm, good luck with inference of unprovided details.

  • meme_historian@lemmy.dbzer0.com
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    21 hours ago

    Good thing they forced everyone into their cloud service and EoL’d on-prem installs so they now have a nice captive user base to abuse 🙃

  • gravitas_deficiency@sh.itjust.works
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    19 hours ago

    Yeah so this isn’t gonna fly in any way, shape, or form. All of that will be cited by companies who are users as trade secrets and proprietary internal documentation. This is a great way for them to force their userbase away from their products.

    So, yeah… bold move, cotton. Let’s see how it plays out.

    • nymnympseudonym@piefed.social
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      17 hours ago

      Especially for a glorified ticketing system and wiki. There are multiple open source options that work just as well… and don’t spy on you. May I suggest BugZilla and TWiki?

      • phutatorius@lemmy.zip
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        5 hours ago

        ServiceNow is a fairly correct embodiment of ITIL principles. And ITIL is shit, based on the false assumption that IT service is a cost center and conservation of service-staff resource always takes precedence over productivity and customer satisfaction.

        Its internal model of IT services and how they relate to business functions is also defective and unmaintainable.

      • VonReposti@feddit.dk
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        8 hours ago

        I have. I quit after it was decided our department should migrate to it. Half a year later I heard everything is on fire and the SNow migration was paused indefinitely.

        • Alaknár@sopuli.xyz
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          7 hours ago

          SNOW is a beast of a platform that requires a team of skilled engineers to set up properly. 90% of companies don’t hire those engineers and then do a surprisedPikachu.jpg when everything’s on fire.

          But I did work at a company that had those engineers once, and I’m still in awe at how excellent that system can be.

          • VonReposti@feddit.dk
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            1 hour ago

            Yeah, we didn’t have those… We had one guy with prior experience of working in SNow on our team, none on the implementers’ team. He called the chaos and boy was he right. For reference, it was a company with 1000 people which were supposed to get SNow since the parent company wanted it (in total 20k people IIRC across all subsidiaries). No one thought to think that an agile software house required quite a lot of changes to the SNow setup to fit in together with all the old-school waterfall people it was designed for.

      • tidderuuf@lemmy.world
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        10 hours ago

        Just wait until your company shuffles to the next top 3 platforms over the next few years and eventually settles on some shitty Microsoft product because the execs got a handyJ.

        • Naich@piefed.world
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          7 hours ago

          They are already sucking at Microslop’s AI-encrusted teat. It’s a major UK university, and there used to be a mix of systems, with a lot of really good functional software written in-house. Over the past decade, as they have been retired, they were replaced with MS-based turd-rolled-in-glitter ecosystems that drive me up the wall. The old stuff wasn’t pretty, but it worked and did all you needed and no more. It now feels like some sort of Rube Goldberg machine with fireworks.

  • dtrain@lemmy.world
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    21 hours ago

    Well, I only use AI to write my Jira stories and Confluence wiki pages, so jokes on them

  • chrash0@lemmy.world
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    21 hours ago

    guaranteed any company worth more than a handful of salt does not want this. my company would throw a library of books at them for using data in any way that isn’t 100% explicit. for the longest time they blocked me from running Ollama on my laptop cuz the lawyers didn’t understand how neural networks work and thought i was exfiltrating data.

    this is only going to hurt companies that probably shouldn’t be using Atlassian products anyway (ie any company with more agility than a boomer era corporate dinosaur)

    • InternetCitizen2@lemmy.world
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      19 hours ago

      guaranteed any company worth more than a handful of salt does not want this. my company would throw a library of books at them for using data in any way that isn’t 100% explicit.

      The issue with this is that it puts the onus of social responsibility on the free market. We know that the market is largely apathetic and uninformed.

  • Bonje@lemmy.world
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    21 hours ago

    Enterprise users can opt-out. They just did the same thing Microslop did with GitHub.

    • o_oli@lemmy.world
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      20 hours ago

      I suppose these things have to be opt-out because if they were opt-in then literally nobody would do it. Which is quite telling really isn’t it lol

  • burt@programming.dev
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    20 hours ago

    I’ve seen some trash human written stories and confluence pages. it is going to hilarious to the the slop generated based on those.

      • [deleted]@piefed.world
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        11 hours ago

        The best part about using reddit is that LLMs don’t understand sarcasm or spamming meme, which are a significant portion of reddit comments. There are so many John Backflip level trolling memes out there.

        • phutatorius@lemmy.zip
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          5 hours ago

          And a huge proportion of Reddit content is bot-generated, so it’s bots training LLMs: the Inhuman Centipede.

          I just wish that malignant bubble would burst already.