• GreatWhiteBuffalo41@slrpnk.net
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    7 days ago

    I used to work for a giant blue bank. Disregard the rest of this if you don’t live in the US. Consumer Credit cards are required by US law to have fraud protection. And very specific rules for that protection as well. Debit cards the laws are much more loose and kind of up to the banks descretion.

    It’s been many years but when I worked there anything claimed as fraud, the bank was required to issue a credit for the time of the investigation. The investigation could last no longer than 90 days. If the investigation was not closed within 90 days, the bank essentially has to classify it as fraud and the customer is not responsible and kept the credit. If they determine it’s not fraud there’s an entire appeal process where the bank has to show solid evidence that it’s not fraud.

    At the time of me working there, there was zero law on how long a debit/checking fraud claim could last. Banks were not legally required to issue a credit during the investigation (most do because they don’t want to piss off their customers) and there were no laws on appeals, essentially the bank can say “it’s fraud because we said so.” And that’s that.

    Again it’s been awhile, these things may have changed. But that’s exactly why I only use a credit card, and I pay it off in full every month. Essentially, I treat my credit card as a debit card.